Trimly respects the privacy of users of the Trimly application and is committed to protecting their personal data in accordance with this policy.

By using the platform, you agree to the collection and processing of your data in accordance with this policy.

1. Data We Collect

We may collect the following data when using the application:

• Identification Data: Name, phone number, email address.
• Account Data: User type (customer/service provider), profile information.
• Booking & Payment Data: Booking details, payment status (without storing bank card details).
• Technical Data: Device type, operating system, IP address, usage data.

2. Legal Basis for Data Processing

We process data based on one of the following legal grounds:

• Explicit user consent
• Performance of a contract or provision of a service
• Compliance with legal obligations
• Our legitimate interests in improving services and preventing fraud

3. How We Use Data

Data is used for the following purposes:

• Operating the application and managing accounts and bookings
• Processing payments through authorized payment providers
• Improving service quality and user experience
• Communicating with users بشأن bookings or important updates

4. Data Sharing

• The platform does not sell or rent personal data to any third party. Data is only shared as necessary to provide services or comply with legal requirements. Data may be shared with:
• Service providers to fulfill bookings
• Payment and communication providers as needed to deliver the service
• Official authorities if required by law

5. Data Protection

• We use appropriate technical and organizational measures to protect data
• Trimly does not store bank card information
• Data is only accessed by authorized personnel

6. Data Retention

• We retain data as long as necessary to provide services or comply with legal, tax, and regulatory requirements
• Data may be deleted or anonymized once its purpose has been fulfilled

7. User Rights

Users have the right to:

• Access their personal data
• Request correction or updates to their data
• Request account deletion in accordance with applicable regulations

8. Cookies

We may use cookies and similar technologies to improve performance and user experience without identifying the user personally.

Users can disable cookies through device or browser settings.

9. Changes to the Privacy Policy

• The platform reserves the right to modify this policy from time to time
• Users will be notified of any significant changes through the application